The Hindu : Opinion / Editorial : Waiting for e-services:
"A lot of work will have to go into re-engineering government processes before the Electronic Delivery of Services Bill, 2011 introduced in the Lok Sabha can start delivering results. "
Electronic governance infrastructure can serve as the backbone for delivery of services, but it cannot work a miracle in the absence of administrative reform. ... The public outcry against corruption has brought forth some measures to eliminate rent seeking and lack of accountability from a government under pressure. Now, it must show sufficient political resolve to deliver.
"A lot of work will have to go into re-engineering government processes before the Electronic Delivery of Services Bill, 2011 introduced in the Lok Sabha can start delivering results. "
Electronic governance infrastructure can serve as the backbone for delivery of services, but it cannot work a miracle in the absence of administrative reform. ... The public outcry against corruption has brought forth some measures to eliminate rent seeking and lack of accountability from a government under pressure. Now, it must show sufficient political resolve to deliver.
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